Terms And Conditions


Once payment for order has been approved it leaves our offices the next day at 12PM daily. If the order is placed before 11AM it will be shipped with that day’s batch. Thereafter it is left on overnight courier service which usually means the next day, however sometimes in remote areas it can be up to 10 working days due to the couriers only servicing those areas on certain days.

If you want the product shipped to you faster, we are always happy to try and help. Please contact us at 022 783 0509 for a quote if you want it quicker.

Your order will be couriered for a flat shipping rate of R200.00 across South Africa. Outlying areas and non-city centres
products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws.
You must be at least 18 years old to purchase products from this site. By using this website, you agree that you are at least 18 years of age and also agree to the following terms and conditions.
All content on this site, including but not limited to text, graphics, code and functionality is copyrighted as collective work under the South African and other copyright laws, and is the property of HufflePuff. The collective work includes works that are licensed to HufflePuff. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with HufflePuff or purchasing HufflePuff. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from different areas of the site solely for your own non-commercial use, or to place an order with HufflePuff or to purchase HufflePuff products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by HufflePuff. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of HufflePuff. Used in the site are trademarks or registered trademarks of HufflePuff.
Warranty Disclaimer
Please read and understand our warranty and return policy before placing an order. These warranties give you specific legal rights.
Policies supersedes all previous warranty policies.
Many products available from HufflePuff contain nicotine which is a poisonous and addictive substance. Electronic Cigarettes are intended for use by existing smokers of legal smoking age and should not be used by children, women who are pregnant or may become pregnant, or anyone with pre-existing medical conditions without first consulting your doctor. Electronic Cigarettes are not meant to cure, treat, or prevent any illness or disease. HufflePuff Products are intended to be used as a tobacco alternative. These products are not marketed as smoking cessation, nor have they been tested as such. Keep out of reach from children & pets.
HufflePuff products are not intended to diagnose, treat, cure, or prevent any condition, disorder, disease, or physical or mental conditions and should not be used as a substitute for a physician’s advice. HufflePuff Products are intended for use by persons of legal smoking age, not by nonsmokers or by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma.
Consult a physician immediately if you experience nicotine misuse symptoms such as nausea, vomiting, diarrhoea, dizziness, weakness or rapid heartbeat. HufflePuff Products are not a smoking cessation method and have not been tested as such. Ingestion of non-vaporized concentrated ingredients can be poisonous, and ingestion of certain components can present a choking hazard.
Nicotine is addictive and habit forming; very toxic by inhalation, in contact with skin and if swallowed; danger of serious damage to health by prolonged exposure if swallowed; irritating to eyes and skin; may cause sensitisation by skin contact; may cause harm to the unborn child; vapors may cause drowsiness or dizziness; after contact with skin, wash immediately with plenty of water and seek medical advice; in case of accident or if you feel unwell, seek medical advice. This material and its container must be disposed of in a safe way; use appropriate containment to avoid environmental contamination.
E-Liquid Return Policy
Unfortunately, we are not able to accept returns on e-liquid if it does not meet personal flavour expectations. Taste is a very subjective sense that will vary greatly from person to person. In accordance with our strict Quality Control guidelines, returned e-liquid could never be re-used for any purpose, so any open liquid will not be accepted.
Warranty Clause
Rebuilables, RBA, RDA, RTA, and Mech Mods are for experts, not your average or beginner vaper with no OHM METER or knowledge of how to use a meter or when a meter must be used or how electronic devices work. The inexperienced without basic knowledge of electronics cannot safely use these devices. THESE PRODUCTS CARRY NO WARRANTY
Clearomizers, Atomizers, Commercial tanks and podsor coils carry NO warranty due to health and hygienic reasons.
Electronic Mods and Electronic Devices carry a 90 Day warranty. Warranty is nullified if any physical damage is present on the device. Batteries & Mechanical Devices have a limited 7 day warranty. Devices to be returned to head office by the buyer for assessment.
Product images are for illustration purposes only. Actual product color, finish and packaging may vary.
Limitation of Liability
HufflePuff. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products on this site or the performance of the products, even if HufflePuff has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a HufflePuff product is mistakenly listed at an incorrect price, HufflePuff reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. HufflePuff reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, HufflePuff shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by HufflePuff without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a HufflePuff or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.
Participation Disclaimer
HufflePuff does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, HufflePuff is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, HufflePuff reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to HufflePuff in its sole discretion.
You agree to indemnify, defend, and hold harmless HufflePuff, its officers, directors, employees, agents, licencors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Link
In an attempt to provide increased value to our visitors, HufflePuff may link to sites operated by third parties. However, even if the third party is affiliated with HufflePuff, HufflePuff has no control over these linked sites, all of which have separate privacy and data collection practices, independent of HufflePuff. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, HufflePuff seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
WARRANTY VOID IF BATTERIES ARE NOT STORED APPROPRIATELY. Batteries need to be stored in silicone sleeves or protective cases. Batteries must never be unattended when charging. Mechanical mods can vent under the wrong conditions. Do not allow battery to drop below 3.5 volts. If any of these conditions are not met warranty void on all accounts. HUFFLEPUFF is not held liable to damages due to inappropriate use.

Detailed description of goods and/or services
HufflePuff is a business in the Vaping industry that sells E-Cigarettes, Vapes, and E-Liquids.

  1. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way Email and courier tracking.
  2. Export restriction
    The offering on this website is available to South African clients only.
  3. Return and Refunds policy
    The provision of goods and services by HufflePuff is subject to availability. In cases of unavailability, HufflePuff will refund the client
    in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.
  4. Customer Privacy policy
    HufflePuff shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
  5. Payment options accepted
    Payment may be made via bank transfer into the (Hufflepuff’s) bank account, the
    details of which will be provided on checkout
  6. Customer details separate from card details
  7. RETURNS:ALL units are tested prior to shipping, Device failure due to courier service will not be covered by Hufflepuff. Devices that are damaged will be assessed at a standard price of R450 and a quote for repair will be supplied. Due to the fact that all units are tested, there cannot be a device that is defective. All sales are Final and refunds will not apply on any devices. Shipping for returns will be at clients cost

    9 Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).
    10 Responsibility
    HufflePuff takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
    11 Country of domicile
    This website is governed by the laws of South Africa and Hufflepuff chooses as its domicilium citandi et executandi for all purposes under
    this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, in relation to HufflePuff.
    12 Variation
    HufflePuff may, in its sole discretion, change this agreement or any part thereof at any time without notice.
    13 Company information
  8. HufflePuff contact details
    Email: info@hufflepuff.co.za
    Telephone: 022 783 0509 / 079 1751095